It’s easy enough for anyone to say, “You can trust us.” But here are four very concrete reasons why you can expect Hetherwood to do the job right:
Our record is spotless.
Check out our record on Angie’s List and with the Better Business Bureau. We’re in our sixth full year of business, with over 3,000 clients on our books, but you won’t find complaints, because we don’t consider a job finished until you’re happy with it.
We use only our own trained and screened craftspeople.
You can relax because we've done complete background checks on every Hetherwood worker we send in to your home.
We make sure our people have the skills and training they need, including updates every 30 days to ensure jobsite safety and proper installation of all products.
We follow a time-proven, ten-step procedure with every job we undertake. Key steps include:
Reconfirmation of measurements and materials to be ordered.
A formal walk-through with you on the day work begins to make sure we understand exactly what you want – and that you know exactly what we propose to do.
Close communication while work progresses. If you’re on vacation or at work while we’re remodeling, we’ll send you digital photos of our progress.
A final walk-through, after which we present you with our written warranty.
We offer double the normal guarantee.
While one year is standard in our industry (for companies that do offer guarantees), we give you a two-year warranty on all materials and workmanship.
And that’s not all. To learn more about Hetherwood, our unique background, and the way we approach our work, go here.
Visit our Showroom at 5469 US Hwy 12 in Maple Plain, MN to see and compare materials or chat with our designers.
We're open Monday through Thursday from 9:00 am to 7:00 pm, Friday 9:00 am to 5:00 pm and Saturdays 9:00 am to 1:00 pm.
You save on materials because our showroom enables us to become an authorized dealer who can buy directly from manufacturers.